1. Introduction

Lead Wave 365 LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you interact with our services, including our AI-powered SMS and marketing automation tools.

By using our services, you agree to the collection, use, and disclosure of your information as outlined in this policy.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

Name, phone number, email address, and business details when you sign up for our services. Payment information if applicable (processed securely via third-party payment providers such as Stripe).Any information you voluntarily provide via SMS, website forms, or chatbot interactions.

b. Automated Information

SMS communication logs, including timestamps and message contents. Device and browser information when you interact with our website or AI bot. IP address and geolocation data (if enabled).

c. Third-Party Integrations

If you connect our service to third-party platforms (e.g., Go High Level), we may receive relevant data in accordance with their privacy policies.

3. SMS Messaging and Opt-In Policy

By providing your phone number, you consent to receive SMS messages from Lead Wave 365 LLC, including automated responses and marketing promotions. Message frequency may vary depending on service usage. Standard message and data rates may apply. You may opt out at any time by replying STOP to any message.

4. Data Retention

We retain your information only as long as necessary for the purposes stated in this policy, unless a longer retention period is required by law.

5. Security Measures

We implement industry-standard security practices to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You can opt out of marketing communications at any time by replying STOP. You may request access, correction, or deletion of your data by contacting us at

[email protected].California residents may have additional privacy rights under the CCPA.

7. Third-Party Links and Integrations

Our website and services may contain links to third-party sites. We are not responsible for their privacy practices.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted with the revised effective date.

9. Contact Information

For questions about this policy, please contact us:

📧

Email: [email protected]

📞Phone: (810) 623-6979