Terms and Conditions


Terms and Conditions

Effective Date: February 3, 2025

1. Introduction

Welcome to Teamplay Text LLC DBA Lead Wave 365 LLC ("we," "us," or "our"). By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Products and Services

We offer various services, including SMS marketing tools such as "Stampedes" (SMS blast text messaging) and an AI-based SMS answering/texting machine (collectively referred to as "Products"). These Products are designed to enhance your business's communication and marketing strategies. You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

3. User Responsibilities

By using our services, you agree to the following responsibilities:

You must provide accurate and current information when using our services. You must comply with all applicable laws and regulations when using our products. You agree not to use our services for any illegal or unauthorized purposes.

4. Payment Terms

Currently, no payments are processed through our website. However, we plan to integrate Stripe in the future for payment processing. You will be informed when payment options become available.

5. Data Handling and Privacy

We respect your privacy and are committed to protecting your personal information. For detailed information on how we collect, use, and protect your personal information, please refer to our Privacy Policy.

6. Liability Disclaimer

Our Products are designed to assist with business communication, but we cannot guarantee that they will always function flawlessly. We are not liable for any missed leads or business opportunities resulting from technical failures or other issues outside our control. You use our Products at your own risk.

7. Artificial Intelligence-Based Products

Our Products may include AI-powered features designed to improve user experience, such as automation and AI bots. By using these features, you consent to the processing of your personal data in accordance with our Privacy Policy.

8. Retention of Data

We retain your data only as long as necessary to provide our services or as required by law. For more information, please refer to our Privacy Policy.

9. Age Restriction

Our services are not intended for individuals under the age of 18. By using our services, you confirm that you are at least 18 years old or have parental/guardian consent to use our

services.

10. Third-Party Integrations

We may integrate our services with third-party platforms. These third-party services may have their own terms and conditions, and we are not responsible for their actions.

11. Termination of Service

We reserve the right to suspend or terminate your access to our services at our discretion, without notice, if you violate these Terms and Conditions.

12. Updates to Terms and Conditions

We may update these Terms and Conditions from time to time. Any updates will be posted on our website with a new effective date. We encourage you to review this page periodically.

13. Governing Law

These Terms and Conditions are governed by the laws of the state of Michigan, USA. Any disputes arising from the use of our services will be resolved in the appropriate courts in Michigan.

15. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Teamplay Text LLC DBA Lead Wave 365 LLC

Address: 2222 W. Grand River Ave STE A Okemos, MI 48864

Email: [email protected]

Phone: (810) 623-6979